Privacy

Overview

Member Guardian strongly protects the privacy of the visitors and customers. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information and privacy practices below.

Cookies

When you access the Member Guardian website, several cookies will be created. These cookies are designed to (1) facilitate the checkout process and (2) log statistical information such as which pages you are visiting on our website and for how long you are viewing those pages. No sensitive information will ever be stored in a cookie.

Cookies From 3rd Parties

Member Guardian uses Google Analytic to track usage of our website. We are not responsible for how they handle your information. For more information on their privacy policies, please refer to the Google Analytics privacy policy.

Links

This website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Information Sharing

Member Guardian will never share your personal information with any third parties. This included, but is not limited to, your e-mail and contact information.

Information Collection and Usage

Processing Orders

Member Guardian uses a third party provider (PayPal) to process credit card information. We are not responsible for how they handle your information. For more information on their privacy policies, please contact PayPal.All transactions processed on the Member Guardian website are performed in accordance with PCI compliance rules. These rules are put in place to ensure that your information is safe at all times. For more information, please visit the PCI Security Standards Council's website.

Purchases

As is required to process any transaction, we will collect sensitive information such as credit card details and billing information when you order through our website. Please note that never store credit card information on our servers. The information is sent to our payment gateway (Stripe), at which point it is out of our hands. Please consult the Stripe privacy policy for information on how they handle your credit card details.

Program Installation and Maintenance

If you wish for our technicians to perform a software installation, update, or troubleshoot issues with software on your server, sensitive information such as FTP login details and MySQL database information may be requested from you. This information is securely transferred over an SSL connection and subsequently encrypted and stored in a secure database. Access to this information is limited to the staff members responding to your request. You can remove this information from our database at any time from your Member Guardian account management page.

Account Creation

In order to receive support and download purchased software, you will be requested to create an account with Member Guardian. During the registration process, information such as contact information will be requested. This information can be updated at any time from your account management page.